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Colleen Olphert

Director, Membership and Member Services

Colleen leads the strategy and operations related to the recruitment and retention of member companies. Since joining the center in 2001 Colleen has had thousands of conversations with business professionals on the challenges and opportunities corporate citizenship presents to them. In her current role she uses her knowledge and experience to provide direction on content connected to member services. Prior to joining the Center, Colleen worked in the non-profit sector. She received her MBA and MSW from Boston College.

Recent Posts by Author

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Improving emotional well-being for remote employees

“Adobe Cares” is the principle that Adobe uses when designing its well-being programs, and in a short period of time, the computer software company has turned to innovative solutions to tackle the challenges we are currently facing as a society.

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A corporate effort to ensure all citizens have a voice this election

How ViacomCBS launched a mass voter registration, early voting, and get-out-the-vote campaign crafted to respond to the specific challenges of the 2020 election season.

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How companies are getting out the vote

In this presidential election year, many companies with U.S. operations are encouraging civic engagement among employees and local communities in ways that are both thoughtful and non-partisan.

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Guiding students through life’s storms

Blue Shield of California launched the BlueSky program to offer support for student mental health challenges and boost youth resiliency

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How we expect leaders to communicate in crisis

Chief executives from our member companies have led on communicating genuine public statements through the pandemic.

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Confronting the homelessness crisis

Compounded by our new normal, the housing challenge has existed for many years—and corporate citizenship programs have rallied to confront it with resources and community partnerships.

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Wellness programs that support the whole employee

Research shows participation in such programs can improve employee productivity—here's how one company integrates both emotional well-being and physical activity into its initiatives.

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Committed to Inclusion in STEM

Corporate leaders who prioritize innovation, employee engagement, and recruiting and retention of employees understand the importance of developing an inclusive culture that welcomes people from diverse backgrounds.

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Financial empowerment: A holistic approach

Umpqua Bank’s unique approach to financial inclusion combines philanthropic engagement, literacy programs, and customer experience in service of stronger, more prosperous communities.

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The Corporate Citizenship Imperative During Crisis

FedEx is using its strongest capabilities to meet critical demands of the COVID-19 crisis—its logistics network and expertise.

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Launching Students to Success

Here we look at Mailchimp, which is utilizing the power of community partnerships to find creative solutions for underserved communities.

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Recruiting for inclusion when networking is the norm

In an industry that’s all about who you know, here’s how Warner creates career opportunities for individuals from under-represented backgrounds.

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Want to lead change? Be a positive disruptor

Four corporate citizenship leaders discuss best practices for building relationships and leading cross-departmental initiatives.

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Skills-based volunteering: Innovation and impact

3M offers employees career-oriented volunteer opportunities so their community involvement doubles as professional development.

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Sustainable to the Core

Veolia North America believes that sustainable solutions must deliver economic value to its customers, who are facing increasingly complex environmental challenges.

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Disaster relief and the modern-day bucket brigade

Lowe’s revives an old concept in mobilizing its workforce to distribute relief kits to communities affected by natural disaster.

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Amplifying impact through matching gifts

How Vanguard revamped its employee giving program to drive even more change across many important causes.

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From unacceptable results to an award-winning program

BBVA’s lessons learned in corporate responsibility provide an exemplary case study of how to rebound from failure to success.

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Good for the environment, good for business

Environmental sustainability is a critical component of corporate citizenship strategy and an increasingly important business priority. Companies that assess, manage, and communicate their environmental performance reduce risk, identify cost savings, and improve performance.

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The business benefits of 100% employee volunteer participation

At Berkshire Bank, perfect participation in employee volunteer programs deepens employee engagement, enhances reputation, and drives a culture of social responsibility.

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