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Colleen Olphert

Director, Membership and Member Services

Colleen leads the strategy and operations related to the recruitment and retention of member companies. Since joining the center in 2001 Colleen has had thousands of conversations with business professionals on the challenges and opportunities corporate citizenship presents to them. In her current role she uses her knowledge and experience to provide direction on content connected to member services. Prior to joining the Center, Colleen worked in the non-profit sector. She received her MBA and MSW from Boston College.

Recent Posts by Author


Recruiting for inclusion when networking is the norm

In an industry that’s all about who you know, here’s how Warner creates career opportunities for individuals from under-represented backgrounds.

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Want to lead change? Be a positive disruptor

Four corporate citizenship leaders discuss best practices for building relationships and leading cross-departmental initiatives.

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Skills-based volunteering: Innovation and impact

3M offers employees career-oriented volunteer opportunities so their community involvement doubles as professional development.

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Sustainable to the Core

Veolia North America believes that sustainable solutions must deliver economic value to its customers, who are facing increasingly complex environmental challenges.

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Disaster relief and the modern-day bucket brigade

Lowe’s revives an old concept in mobilizing its workforce to distribute relief kits to communities affected by natural disaster.

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Amplifying impact through matching gifts

How Vanguard revamped its employee giving program to drive even more change across many important causes.

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From unacceptable results to an award-winning program

BBVA’s lessons learned in corporate responsibility provide an exemplary case study of how to rebound from failure to success.

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Good for the environment, good for business

Environmental sustainability is a critical component of corporate citizenship strategy and an increasingly important business priority. Companies that assess, manage, and communicate their environmental performance reduce risk, identify cost savings, and improve performance.

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The business benefits of 100% employee volunteer participation

At Berkshire Bank, perfect participation in employee volunteer programs deepens employee engagement, enhances reputation, and drives a culture of social responsibility.

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Courageous conversations—and actions

How General Mills has implemented corporate citizenship programs that have successfully contributed to attracting and retaining top talent.

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Trends in Community Involvement

An early look at the findings from the forthcoming Community Involvement Study 2019.

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Diversity and inclusion: Putting words to action

Seyfarth Shaw has proven itself to be a community partner to diverse constituents, which has resulted in programs that are as responsive as they are impactful.

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When volunteering both strengthens communities and engages employees

Ernst & Young (EY), one of the world’s leading professional services organizations, is passionate about its purpose: “To build a better working world.”

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Effective partnerships amplify impact for education initiative

The WWE's Be a STAR anti-bullying campaign benefits from collaboration with the Yale Center for Emotional Intelligence and Boys & Girls Clubs of America.

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The biggest lesson I learned in my career: Advice from corporate citizenship professionals

Five Certificate in Corporate Citizenship Practice holders share perspectives on their career path to corporate social responsibility.

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A culture of service

Corporate citizenship initiatives focused on veteran hiring and engagement provide a win-win situation for companies and military families alike.

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Community involvement builds leaders

Turner Construction positions its employees to make meaningful connections by creating community initiatives that are deeply aligned with the company's mission and core values.

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Environmental sustainability baked in

As a leading organic food company, Clif Bar integrates sustainability into its entire product life cycle.

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New Research: Community Involvement Technology Vendor Report 2018

The Community Involvement Technology Vendor Report is intended as a starting point for anyone selecting and managing technology solutions for employee giving, volunteering, and grant making programs.

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Innovating for Economic Mobility

Ally Financial, a leading digital financial services company, structures its corporate citizenship efforts so that they align with its overall business purpose and makes the best use of its unique resources to help improve economic mobility for all.

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