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Membership FAQ

Looking to maximize your membership? Interested in joining? Browse these FAQs for current and prospective members of the Boston College Center for Corporate Citizenship, including how to access the Online Member Community.

 

WHAT IS THE BCCCC?   |   WHICH COMPANIES ARE MEMBERS?   |   HOW DO WE JOIN? 

What is the value of being a member?

Based in the Carroll School of Management, the Boston College Center for Corporate Citizenship combines the most valuable aspects of a professional community and the resources of a leading academic institution for our members. We integrate the perspectives and experience of some of the leading corporate citizenship professionals in the field today with management best practices, helping you align your corporate citizenship objectives and business goals. Boston College Center for Corporate Citizenship resources support positive outcomes for your functional area, your organization as a whole, and for you as a leader.

Who can become a member?

Membership is open to all for-profit corporations who have a dedicated corporate citizenship or sustainability department/individual.  In some cases, membership extends to quasi-public entities or government agencies, nonprofit healthcare organizations, credit unions, and consulting firms if they have a dedicated corporate citizenship/sustainability department.

Am I already a member?

Please view the Member List to see if your company is a member. Anyone from a member organization can access member benefits. If you have any questions about the benefits you receive as a member of the Boston College Center for Corporate Citizenship, please contact your account manager or ccc@bc.edu.

How is the annual membership fee determined?

Membership dues are based on your company’s annual revenue.

Starting on January 1, 2023, dues for companies with annual revenue of less than $1 billion are $3,500/year ($3,000/year until 12/31/22). Dues for companies with annual revenue between $1 and $5 billion are $7,000/year ($6,000/year until 12/31/22). Companies with annual revenue over $5 billion will pay $14,000/year in dues ($12,000 until 12/31/22).

If your company’s annual revenue increases or decreases during the year, you are responsible for notifying the Boston College Center for Corporate Citizenship before your membership renews.

What forms of payment do you accept for membership?

Payments may be made by check, wire transfer, or credit card. Payment is accepted in U.S. dollars only. Questions, please contact us during business hours, Monday through Friday 9am-5pm EST at 617-552-4545 or email ccc@bc.edu

Who is covered under a company’s membership?

Membership covers the complete corporation, so every employee in your company is eligible to receive our member services, no matter what department or function. However, participants must respect our non-solicitation policy.

Non-solicitation policy

In order to promote collaboration and an open exchange of information to be enjoyed by all members, Boston College Center for Corporate Citizenship maintains a policy of non-solicitation. This means Boston College Center for Corporate Citizenship members, guests, and teaching fellows are not to be solicited for business from other Boston College Center for Corporate Citizenship members, guests, and teaching fellows.  No one is to introduce themselves for the sole purpose of selling their products or services. Participants may not contact other members online for the sole purpose of selling their products or services.  Members may not share member contact information with non-members. However, it is permissible for a member to discuss his/her services or provide additional information to a prospective client in response to an inquiry requesting such information.

Are international operations covered under a corporate membership?

Yes, membership benefits are available to all international employees of corporate members.

Are employees of subsidiaries eligible for services under their parent company’s membership?

Yes, when a parent company joins, all of its subsidiaries will also be considered part of the membership. Membership dues will be based on the revenues of the parent company and subsidiaries. Subsidiaries may join on their own. In that case, dues will be based on the revenue of the subsidiary and the parent company will not receive benefits of the membership.

How do I initiate a membership?

If you believe your company is eligible to become a member and you are ready to join, please complete our short online membership application. We will respond to your application within 2 business days.

May I purchase an individual or student membership?

We do not offer individual or student memberships.

When does my membership begin?

Once we receive your application and confirm eligibility, we will send you an invoice for immediate payment. Your annual membership period is rolling based on the month you apply. (For example, companies that apply in March will have a membership period from March through February.) You may apply for membership in any month of the year.

How can I add or modify the names of employees that can be included in our membership?

Send an email to ccc@bc.edu and we will work with you on updating your participant list.

Why am I not receiving my member emails?

Sometimes our member emails are blocked by company spam filters. If you are experiencing issues with our emails being blocked, please forward this email one-pager to your IT department, as it contains IP addresses and best practices to get us back on your safe sender list. If you continue to have trouble, please reach out to ccc@bc.edu

How do I resubscribe to Center emails?

If you have accidentally unsubscribed from our emails and would like to resubscribe, please visit the Update Communications Preferences page and fill out a quick form to get back on the list.

How do I get access to member-only resources on the website?

You need a member login to view member-only content in the resource library. Any person working in a member company is eligible to receive their own member login.

If you are part of a member company and have forgotten or need a user name and password, send us an email at ccc@bc.edu.

How do I log in to view member-only resources?

Scroll up and click LOG IN in the top right corner of any page on ccc.bc.edu. This will open a Resource Library Login screen. You can also login from any page containing member-only content by clicking the Log in link.

Enter your business email address and password, then click LOG IN > to gain access to member-only content in the resource library. If you forgot your password, please see the answer below.

I forgot my password or I don't have one. How do I reset it?
  1. Scroll up and click LOG IN in the top right corner of any page on ccc.bc.edu. This will open a Resource Library Login screen.
  2. Click new user or forgot password
  3. Enter your business email address associated with your member company.
  4. Click SEND EMAIL >.

If you are a member and your email address exists in our system, you will receive an email containing a link to reset your password by the end of the following business day.

If you don't receive an email, please check your spam folder or contact us directly at ccc@bc.edu or 617-552-4545 during business hours (M-F 9am-5pm EST).

Why didn't I get a confirmation email when I tried to reset my password?

Are you a member? Please note that the new login system is for members to view member-only resources. Non-members no longer need to log in to view website resources.

If you are a member: You will receive a confirmation email by close of business the following day. If you don't receive an email or would like to access member resources immediately, please contact us directly at ccc@bc.edu or 617-552-4545 during business hours (M-F 9am-5pm EST).

I forgot my login email or I have a new email address.

If you are a member, your login email should be your business email address. Please try logging in using your business email address and click "New User or Forgot Password" to update your password. If your email is in our system, you will receive a confirmation email by close of business the following day. 

If you’ve forgotten the email address you used to log in, please contact us directly at ccc@bc.edu or 617-552-4545 during business hours (M-F 9am-5pm EST) and we will provide that to you.

If you have a new email address, we will update your information in our system and you will receive a verification email confirming your updated address.

We have an innovative program and/or best practice that we would like to share with the Boston College Center for Corporate Citizenship. How do we do that?

We offer opportunities for members to be featured at our conference, regional events, in our magazine, The Corporate Citizen, on webinars, and in blogs. Send us an email at ccc@bc.edu highlighting your program and how to get in touch with you.

I'm ready to renew my membership but our renewal month is still several months away. Can I still renew ahead of time?

Yes, complete this quick renewal form and we will send you your invoice when you request it.

We would like to be considered as a sponsor for your conference or your research. How do we do that?

We have many opportunities which you can be involved. Contact us at ccc@bc.edu and we will be glad to discuss these opportunities with you.

Are there any affinity or industry groups that we can be a part of?

Yes, we have several affinity groups for members. Visit the networking page for more information.

What executive education programs are offered to members?

The Boston College Center for Corporate Citizenship offers a range of professional development programs, taught by top faculty from the Carroll School of Management at Boston College, as well as by business leaders and corporate citizenship peers. Members receive 20 percent average savings on executive education classes and programs, and can bring programs on-site for considerable cost and time savings.

I’m still not sure of the resources available.

No problem. Contact us to set up a member orientation at 617-552-4545 or ccc@bc.edu. You can also visit our events calendar for our upcoming live session member orientation. Or view our membership brochure.

Can I bundle my membership into other services?

At the Center, we understand that every budget is different. We're happy to bundle services into single or multiple invoices based on your needs. Contact us at ccc@bc.edu and we'll be happy to help.

Where is the online member community?

The new and improved online member community is still located at its original URL: http://bccorporatecitizenmembers.org.  You should be able to log in using your existing ccc.bc.edu credentials.

How do I access the online member community?

The new and improved online member community is still located at its original URL: http://bccorporatecitizenmembers.org.  You should be able to log in using your existing ccc.bc.edu credentials.

Has it been a while since you logged into our website? No worries! Click Login on the top right corner of the site, and select 'Set your Password' to reset your credentials. If you're still having trouble, contact your BCCCC account manager for help. If you're not sure who your account manager is, contact the Center at 617.552.4545 .

How do I use the online member community?

Ready to connect with our member community of 10,000+ CSR professionals? Great! Head to http://bccorporatecitizenmembers.org/. Here are some tips for building out your profile, navigating the platform, seeking help, and more.

1)     Updating your information: Access your personal profile by clicking on “Profile” in the red search bar or using the drop-down menu in the upper right. Take the time to upload/update your image, job title, “About” section, and other data points that represent you. You can also update your “Settings” to control who sees your profile and you can message you (i.e. contacts only or all members).

2)     Starting or participating in a discussion: Find a discussion category in the left-hand navigation and select it to see conversations already taking place! Click on a discussion and then add your own comment. Once inside a category, you can click “Comments,” on the right, to see what others have shared.  Want to start your own discussion? Click into a discussion category and click the green “New Post” button.

3)     Request notifications: Don’t want to miss new comments or threads that happen while you’re away? You can subscribe to one or more discussion topics by clicking the blue “Subscribe” button in each discussion category. Select the dropdown menu from the bell icon to choose daily or weekly updates. Once subscribed, you will receive email alerts whenever new comments are added. You can also unsubscribe at any time.

4)     Meet your fellow community members: Click “Members” in the top navigation menu or at the bottom of the menu on the left for a list of all online community members. Clicking on a profile card will display the member’s profile information and give you the option to message them. You can also message members using the “Conversation” button in the upper right and clicking the green “+ Send new message” button.

5)     Find people/information: Use the search bar at the top of the page to find members, or search for conversation topics.

Has it been a while since you logged into our website? No worries! Click Login on the top right corner of the site, and select 'Set your Password' to reset your credentials.

Still have questions about using the community? Contact Tony at anthony.wilderpuzzuoli@bc.edu

Why am I locked out/seeing the message "only members of this board can access this content"? 

Most discussion threads in the online member community are open to all members of BCCCC. However...

Among the discussion threads, you may see a particular heading or question followed by a padlock icon. A notice will indicate that "only members of this board can access this content." This notice refers to content and discussions happening among our Affinity Groups. Affinity Groups are ongoing forums (a.k.a. "roundtables") where participants discuss critical social issues, review changing public policy, share best practices, and develop stronger peer networks. The forums are hosted by a BCCCC staff member and attended by CSR executives whose companies have a BCCCC membership. You can learn more about the different Affinity Groups here, including how to request membership to this smaller circle of peers.