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Corporate Citizenship 101: Environmental, Social, and Governance Fundamentals | ONLINE

Complete your Certificate in Corporate Citizenship Practice online with our reduced pricing options. See below for more details.

corporate citizenship 101

Get started right now on your career in corporate citizenship.

Are you new to the field of corporate citizenship or working with CSR and sustainability colleagues and are seeking a better understanding of the industry? This introductory course to the field of corporate citizenship will introduce the complex concepts, ideas, and language of corporate citizenship into practical and useful models and tools.

In this course, you will learn:

  • How to assess the fundamental principles and scope of corporate citizenship and the changing role of business in society.
  • Leading practices for aligning, developing, and implementing corporate citizenship through the use of strategy.
  • The key aspects and differences between essential reporting and standard frameworks including ISO, GRI, SASB, and CDP.
  • How to address key audiences and leadership with concise, consistent messages.
  • How to begin assessing programs and ensure desired outcomes and impacts.


Start and finish on your schedule: Courses take 15-17 hours, including video content and exercises.

Module 1: Introduction to Corporate Citizenship and State of the World

  • Define corporate citizenship and review biggest challenges and opportunities globally
  • Activity: Discuss what you consider to be the greatest innovation

Module 2: Strategic Corporate Citizenship

  • The role of the corporation and integrating corporate citizenship into business strategy
  • Activity: How to deliver business value on business outcomes

Module 3: Stakeholder Engagement and ExpectationsHow to determine, prioritize, and engage with stakeholders on their issues

  • How to determine, prioritize, and engage with stakeholders on their issues
  • Activity: Case study application from P&G, Target, and Volkswagen

Module 4: Governance

  • Explore corporate and corporate citizenship governance to determine the direction and process for decision making
  • Activity: Explore Ford Motor Company’s governance

Module 5: Communications

  • Consider the effectiveness of messages and channels to engage internal and external audiences
  • Activity: Apply the principles of persuasion to your own communication

Module 6: Reporting Frameworks and Measurement

  • Learn a tool for planning for and measuring impact
  • Activity: Apply the logic model to a case study at SAP

Module 7: Program Alignment and Vision for the Future

  • Review alignment of corporate citizenship programs with the business and explore the portfolio approach to program management
  • Activity: Apply the learning and apply a portfolio approach

This course is for:

This course is recommended for professionals with corporate citizenship responsibilities who have introductory or no knowledge of CSR, and individuals from other functional areas who have contact with key stakeholders or who work closely with their company's community involvement function.


Why is corporate citizenship valuable to your business?


Professional credentials earned:


  • Member: $2130.00
  • Non-Member: $2900.00

This pricing model excludes our Brand and ReputationCDP ReportingIntegrated Reporting, and Supply Chain courses. If you would like to take these courses as part of the multi-course option, please contact us at



Start this Course Today!

Start anytime, finish on your schedule Enroll Now


All executive education courses with the Boston College Center for Corporate Citizenship are taught by CSR experts from a variety of backgrounds, informed by over 30 years of constantly updated research, trends, and insights. Now, with online courses, you can gain the same corporate citizenship knowledge and tools on your own, without leaving your office.

As in all of our executive education programs, our goal is to help you know more so that you can use the assets of your business to do more and achieve more with your corporate citizenship programs—accelerating the business value you create for your company and the social value you create for us all.