State of Corporate Citizenship

The State of Corporate Citizenship 2020, sponsored by UPS, is a research project of the Boston College Center for Corporate Citizenship that examines how executives view corporate citizenship and their firms' performance in the environmental, social, and governance dimensions of business. This longitudinal study examines how corporate citizenship efforts contribute to business objectives including attracting and retaining customers and the development of innovative new products.
Key findings reveal that corporate citizenship delivers real results:
> Effective corporate citizenship is not “one size fits all.” Companies investing in corporate citizenship activities most material to their context and business objectives are more successful than those who pursue a scattershot or duplicative approach.
> Firms are setting goals to reduce global climate impacts. Nearly 75% of respondents report their companies have quantitative goals to reduce greenhouse gas (GHG) emissions in place or are in the process of establishing these targets.
> Executives view employee health and wellness commitments as being the most likely corporate citizenship dimension to contribute to achieving business goals.
Nearly 45% of executive respondents include inclusion and diversity among the top five corporate citizenship dimensions contributing to firm success.
Member Resources
Members can access the full report, as well as supplementary materials. Access full researchFor non-members
While the full report is for members-only, you can access the executive summary and additional resources below. Read SummarySAMPLE FINDINGS FROM THIS REPORT:
INFOGRAPHIC: State of Corporate Citizenship 2020
Corporate citizenship success requires the active involvement of all parts of the business. In this infographic, follow Betty—a CSR leader—as she mobilizes a cross-functional team to deliver business and social value.
View Infographic