COURSE | Stakeholder & Material Issues Management

Take This Course at the 2024 Fall Summit, and Start Working Toward Your Certificate of Practice in Corporate Citizenship

Select this course (and any others you'd like to take) from the list of course options in the Summit registration form.

Corporate citizenship professionals are on the front lines of company interactions with a wide array of stakeholders—community leaders, nonprofit partners, employees, the media, and more.  Stakeholders often have differing or even conflicting points of view. This course will provide tools to prioritize stakeholder relationships, identify material issues, and engage stakeholders to collect valuable feedback that can help you to maximize business and social value. You will also learn: 

• How to assess and prioritize stakeholders by their levels of influence, urgency, and legitimacy.
• How to track issues and stakeholders as they evolve.
• Which tactics—such as monitoring, surveys, interviews, and focus groups—are appropriate for each stakeholder group.
• How to develop a materiality matrix for your industry sector and your company.
• How to apply the materiality assessment process to your company to identify corporate citizenship priorities.

Please Note: Summit attendees will complete a portion of this course in a classroom setting. Additional independent coursework--either before or after the Summit--will be required, in order to fully complete all course modules and earn full credit toward a certificate.