Faculty & Teaching Fellows at the Boston College Center for Corporate Citizenship
Our programs for corporate citizenship practitioners, managers, and leaders are designed and taught by Boston College Center for Corporate Citizenship teaching fellows, business leaders, corporate citizenship peers, and top faculty from the Carroll School of Management at Boston College.
Andy Boynton, PhD (Boston College Faculty)
Andy Boynton is Dean of the Boston College Carroll School of Management, the author of several books and co-creator of DeepDive™, the world’s leading methodology for helping executives harness the power of teams to significantly improve problem-solving speed, innovation, and results. Prior to joining Boston College, Andy was a professor of strategy at the International Institute for Management Development (IMD) in Lausanne, Switzerland for 10 years. At the IMD he led a faculty team and was program director of one of the world’s top ten Executive MBA programs, as recognized by BusinessWeek. He has recently launched new research projects to explore how distinguished experts from a variety of knowledge-domains work with ideas to achieve professional success and improve their effectiveness in social networks. His latest book, The Idea Hunter: How to Find the Best Ideas and Make them Happen (Jossey-Bass), is based on this research and is co-authored with Bill Fischer and William Bole. He has published extensively on factors underlying high-performing teams across a variety of disciplines, including art, science, exploration, and design. His previous books include Virtuoso Teams: Lessons from Teams That Changed Their Worlds (Financial Times-Prentice Hall) and Invented Here: Maximizing Your Organization’s Internal Growth and Profitability (Harvard Business School Press). He is a 1978 graduate of Boston College. Andy earned his MBA and PhD at the Kenan-Flagler School of Business, Chapel Hill, North Carolina. He has served on the MBA faculty at the Kenan-Flagler School of Business and at the Darden School of Business, University of Virginia. In addition to his publishing career and role as Dean of the Carroll School of Management, Andy has more than 20 years of experience speaking and designing powerful executive education sessions and seminars for firms around the world. He is often utilized by organizations looking to build more innovative and effective teams and his articles in this area have appeared in elite management journals such as Harvard Business Review, Sloan Management Review, and The California Management Review.
Mary Ann Glynn, PhD (Boston College Faculty)
Mary Ann Glynn is Research Director and Inaugural Fellow of the Boston College Carroll School of Management Winston Center for Leadership and Ethics, and the Joseph F. Cotter Professor of Organization Studies. She has taught PhD students at Yale University, Emory University, and the University of Michigan. By courtesy, she also serves as a professor of sociology. Her research interests are at the intersection of micro-level cognitive processes (such as learning, creativity and intelligence) and cultural influences (social norms, institutional arrangements, and status affiliations) on identity, symbolism, and organizational leadership. Her research has been published in many leading journals. She is the nationally elected Program Officer for the Academy of Management, Managerial, and Organizational Cognition Division and serves on the editorial board of Organization Science.
Michael Pratt, PhD (Boston College Faculty)
Mike Pratt is the Boston College Carroll School of Management O’Connor Family Professor and PhD Director, Management and Organization Department, as well as a fellow for the Winston Center for Leadership and Ethics. Prior to joining Boston College, he was a professor of organizational behavior at the University of Illinois. His research interests include how individuals connect with the work that they do, as well as to the organizations, professions, occupations, and other collectives in which they find themselves. Theoretically, his research draws heavily from theories of identity and identification, meaning, emotion, intuition, and culture (e.g., artifacts). Methodologically, while he has published work that utilizes lab research and surveys, much of his work is ethnographic or otherwise qualitative in nature. Questions posed by his current research include the following: “When group conflicts about interests (what groups want) change to conflicts about identity (who we are), how are such seemingly intractable conflicts resolved?” “How do organizations, that are beholden multiple stakeholders, not only create multiple identities in service of these stakeholders, but also integrate these identities into a dynamic whole?” “How can individuals and groups who experience ambivalence, transform that ambivalence into commitment, trust, creativity and wisdom?” And “how do individuals approach their work (e.g., as a vehicle for attaining money, gaining achievement, creating community, serving others, and/or honing a craft), and what difference does this make in terms of how they perform their jobs?” His work has appeared or is forthcoming in various magazines and books. He also has co-edited a book Artifacts and Organizations: Beyond Mere Symbolism (with A. Rafaeli, 2006, Lawrence Erlbaum Associates). Dr. Pratt was a recipient of the 2007 Best Paper Award for the Academy of Management Review (with Erik Dane). He has served as qualitative associate editor for the Academy of Management Journal and Division Chair for the Managerial and Organizational Cognition Division of the Academy of Management.
Nelmara Arbex is globally known because of her forward-looking work on how the power of transparency—enabled by technology—will change the way organizations operate, build trust, and make their resources available to be used to tackle society’s real challenges. She presented an overview on this topic in the work “Sustainability and Reporting in 2025”, which she led as Chief Advisor on Innovation in Reporting at the Global Reporting Initiative (GRI). She is the founder and CEO of Arbex & Company, an international network of experts in various fields aiming to use their imagination and expertise to support leaders and their teams to become architects of a sustainable and creative future. Her current clients are large multinationals and other organizations in a variety of fields. Nelmara is a theoretical physicist. She left her academic carrier to use her problem solving skills to tackle concrete problems. She started in business as a consultant on strategy and innovation at McKinsey & Co in 1999. She has then worked in the sustainability and business field for companies and not-for-profit organizations such as Instituto Ethos and Natura Cosmeticos, in Brazil, and the Global Reporting Initiative, in The Netherlands. As GRI Deputy Chief Executive, among other projects, she led the global multi-stakeholder consultation process involving thousands of people to create GRI G4. She was also part of the International Integrated Reporting Council (IIRC) Working Group, which developed the IIRC Framework. Later, as GRI Chief Advisor on Innovation in Reporting, she led the Sustainability and Reporting 2025 project, focusing on the future of sustainability and corporate reporting in the next decade. Nelmara is a frequent speaker at events around the world. She has produced and co-authored several publications and articles. Nelmara is also a member of various organizations’ councils. Her PhD degree in theoretical high energy physics is from the University of Marburg, Germany and her postgraduate degree in Sustainability and Business is from the University of Cambridge, UK. She has been nominated for the Tällberg Foundation Global Leadership Prize 2016. Nelmara is Brazilian and lives in Amsterdam.
Ron Brown has extensive corporate experience in the electric utility industry. His business experience and professional development background provide a valuable combination for skills development and application in the corporate environment. He has developed and taught a broad range of professional development courses for a wide range of national and international businesses. He was Director, Community Relations Program Development with Progress Energy prior to founding Impact Resources. Ron is founder and President of Impact Resources, Inc., a firm dedicated to providing a management development, facilitation, and consulting services with a primary focus on the development of successful corporate citizenship programs and strategies.
Cindy Dixon Conner is a communications consultant. As the former Director of Citizenship and Reputation at FedEx, Conner has worked in every area of Workplace and Marketplace communications for the Fortune 100 company, which has $39 billion in annual revenues. She was responsible for building the reputation platform for one of the world’s most admired companies, and lent her skills to the Interactive Editorial Board to determine external and internal use of new media. Cindy led a communications team responsible for positioning FedEx as a global thought leader. She also managed a multi-disciplinary team for corporate-wide communications and developed internal brand standards. Most recently, Cindy was a member of the Corporate Communications leadership team, developing and implementing communications strategies that maintain, strengthen and protect the FedEx brand.
Stephen Donofrio is Principal & Founder of Greenpoint Innovations, and offers more than 10 years of experience working with companies, communities, governments, and not-for-profit organizations on ESG assessment, strategy, reporting, and communications; responsible investing; environmental markets; carbon finance; and sustainable development. In addition, he is Senior Advisor to Forest Trends’ recently launched project Supply-Change.org. Formerly Vice President of CDP North America, Stephen directed the organization’s work in Canada and managed North America’s partnerships and investor disclosure programs for climate, energy, water, forest risk commodities. He joined CDP from the Chicago Climate Exchange (CCX), where he administered the Carbon Offsets Program, recruited new corporations to the legally-binding cap-and-trade program, managed member and partner accounts, and provided research and analysis of environmental markets, regulations/policies, and programs.
Nancy R. Dunbar, PhD
Nancy Dunbar, Emerita, Brown University, studies and teaches persuasion, public speaking, and rhetorical theory and analysis. A Brown University faculty member since 1982, she chaired the department of Theatre, Speech, and Dance for five years before moving to University administration, first as Dean of the College and, for 12 years, as Associate Provost. She has led implementations of enterprise management systems, overseen planning for academic space, and developed programs of academic department review and institutional assessment. As a member of the consulting team at Dynamic Communication, Nancy provides communication training programs to academic, nonprofit, and business organizations.
Michael Dupee is an advisor, entrepreneur, and angel investor focused on sustainable innovation. Michael was Vice President of Sustainable Innovation at Keurig Green Mountain, Inc., from 2012 to 2014. In this capacity he established a Sustainable Innovation function and set an agenda for embedding sustainability more thoroughly in the company’s innovation activities. During his previous eight years as Vice President, Corporate Social Responsibility at Keurig Green Mountain, Michael established and developed an award-winning and internationally-recognized corporate sustainability practice, delivering shared value and expanding the organization’s commitment to sustainability in dynamic high-growth context. He led the effective deployment of more than $49M globally to address issues ranging from food security to climate change to Fair Trade. Prior to joining Keurig Green Mountain, Michael was a Vice President at Goldman Sachs & Co., making and managing opportunistic investments in distressed financial assets. Michael is a Certified Biomimicry Professional in training, a 2011 Aspen Institute First Movers Fellow, a 2004 Donella Meadows Sustainability Leadership Fellow, and a board member of Grounds for Health. He holds both Juris Doctor, cum laude, and MBA from Georgetown University and B.A., magna cum laude, in history from Boston College.
Holly Fowler is a recognized sustainability leader, systems thinker, and strategic advisor with fifteen years of international business experience. She has consulted on sustainable agriculture, energy, water, waste, health, and employee engagement to clients of all sizes in all sectors including Fortune 500 companies, national health care networks, public school districts, colleges and universities, city and state governments, and nonprofit organizations. Prior to launching Northbound Ventures in 2013, Holly served as the Senior Director of Sustainability & Corporate Social Responsibility for Sodexo North America, the world's second largest provider of institutional food service. Holly holds a Professional Certificate in Sustainable Food Systems Leadership from the University of Vermont, a Masters in Business Administration from Babson College, and a BA from Bowdoin College.
Eric Israel is an internationally recognized auditing and sustainability professional, with global experience in sustainability and integrated reporting, corporate governance, and supply chain management. With more than 30 years of "Big 4" consultancy experience, he successfully dealt with the unique challenges facing many multinational companies and investors on how to understand and integrate complex sustainability issues. He was the founding partner of KPMG Global Sustainability Services, and in this role advised many thought leadership organizations on extra financial measurement and reporting topics. Eric was a senior leader at PwC where he was the co-founder of PwC’s Dodd-Frank Section 1502 (“Conflict Minerals”) Services and responsible for advising some of the largest global companies. As the former leader of the Global Reporting Initiative (GRI) in New York, he was engaged in several emerging global legislation and capital market initiatives such as the World Federation of Exchanges Sustainability Working Group. In addition, he was GRI’s liaison for the International Integrated Reporting Council (IIRC) and Sustainability Accounting Standards Board (SASB).
For 17 years at UPS, Lynnette McIntire managed global reputation management, sustainability communications, executive communications, and public relations programs. Her projects included leading the company's first corporate responsibility materiality assessment, stakeholder engagement, five sustainability reports, and sustainability program development. Before joining UPS, Lynnette managed marketing communications and employee communications for FedEx in the Asia Pacific Region. Lynnette is currently the CEO of Silver Birch Communications, which specializes in sustainability communications and strategy, executive thought leadership, issues management, and stakeholder engagement.
Bo Miller is a Teaching Fellow with the Center. Previously, he was the Global Director for Corporate Citizenship for The Dow Chemical Company. He was responsible for identifying corporate citizenship issues and trends important to the company, and in turn, developing and implementing the company’s global corporate citizenship strategy. Bo also served as the President and Executive Director of The Dow Chemical Company Foundation and Director of Corporate/Community Affairs for Great Lakes Bay Region (GLBR), Michigan. He joined Dow in 1978 and held a variety of sales, marketing, and business management roles before assuming his role as Global Director in July of 2004.
Lance Pierce is an international organizational leader with NGO, public sector, corporate consulting, and Fortune 20 corporate experience, building partnerships, new ventures, and impact at the intersection of international development, corporate social responsibility, sustainability, and public/global policy across Asia, Europe, and the Americas.
Lance is President of CDP North America, a global not-for-profit organization with US 501(c)(3) status and the world's largest platform for investors, corporations, and cities to share data, manage performance, and build action programs on climate, energy, water, forests, and supply chains.
He previously held senior positions in the climate, sustainability, and corporate social responsibility space, including Executive Director of Ceres, the host organization of the $13 trillion Investor Network on Climate Risk, and founding Director of the Climate & Energy Program at the Union of Concerned Scientists. In CSR, he has worked with AFP, the world's third largest news agency, the World Bank, and served as Director, Corporate Issues Management for former Fortune 20 food and consumer goods holding company, Altria Group.
Lance began his career in sustainable development as a strategy consultant working with global consumer brands, United Nations agencies, leading international development NGOs, and serving in the Peace Corps in Asia. He currently sits on a number of advisory boards, including with the Clinton Global Initiative, and with NGOs working in Africa and Latin America. He has been a featured speaker at the White House and on Capitol Hill, SXSW Eco, Sustainable Brands, Silicon Valley Leadership Group, Bloomberg New Energy Finance Summit, the Ceres, BSR and Boston College Center for Corporate Citizenship conferences, and the global United Nations climate negotiations. His publications include co-authorship of Harvard Business School cases with leading HBS faculty and he has appeared or been quoted in the New York Times, Bloomberg, Forbes, Crain's New York Business, and CNBC among others.
Kate Rubin is a seasoned business executive with experience in general management, corporate citizenship, nonprofit management, HR management, and leadership development. Most recently Kate served as Head of Social Responsibility at UnitedHealth Group and President of the United Health Foundation, where the company achieved national recognition including being named to the Civic 50, #1 in health care; Best Corporate Steward and Best US Business Neighbor by the US Chamber of Commerce Foundation; Dow Jones Sustainability Index since inception; and also received the Corporate Engagement Award from Points of Light. Kate’s previous experience includes 19 years with IBM in various positions including general management, marketing, consulting, and leadership development. She also led a technology trade association and foundation, and founded Leadership Foundations, a consulting practice focused on leadership development and corporate citizenship. Kate holds a BBA from the University of Iowa and an MA in Human Resource Development from the University of Minnesota.
Susan L. Santos, PhD
Susan Santos is an expert in risk communication and risk assessment. She brings extensive hands-on technical experience with years of research and implementation aiding clients with strategic design, comprehensive implementation, and expert evaluation of health, safety, and environmental issue-oriented risk communication programs. Currently, she is executing intervention strategies for communicating hazardous waste cleanup programs, food product safety issues, military deployment related risks, and decommissioning a nuclear reactor facility, and is engaged in developing crisis communication and evaluation programs.