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Breakout Sessions | Corporate Citizenship Conference

NEW for the 2017 International Corporate Citizenship Conference: Breakout Session Tracks

We are organizing our breakout sessions into tracks to help you choose the ones most relevant to your work. All of the breakouts are outstanding opportunities for learning. No need to stick to just one track, we encourage you to mix and match to maximize your experience. Check out the list of tracks and breakout session descriptions for MONDAY, MARCH 27 below. You can find Tuesday’s sessions here

Breakout Session Tracks:


Corporate Citizenship Management

To create a truly integrated corporate citizenship ecosystem, leaders must think and act strategically. Who are your partners? How do you integrate internally, or use resources efficiently? Learn how to align corporate citizenship with your business ecosystem.

Community Involvement and Social Impact

Corporations are being asked to be partners in solving social challenges. What impact is your company having on the communities in which you operate? How do you affect the customers you serve or the employees you hire? Learn how leading companies are working to maximize social impact across their communities.

Measurement and ROI

Research and time have shown corporate citizenship done well can offer business advantages. Learn where companies are making the most strategic investments to benefit society and the business.

Sustainable Business and Reporting

From COP21 to the Sustainable Development Goals to GRI standards, companies are being asked to think about and report on their environmental ecosystem. Learn how to engage employees in social and environmental impact and think about how you communicate progress on goals.


Engage in a highly interactive, facilitated learning experience to improve your corporate citizenship ecosystem.


Case Studies

Get an inside look at innovative corporate citizenship programs from your peers. These in-depth case studies will highlight the lessons learned as well as program successes.



Monday, March 27

10:30-11:45 a.m.

COP22: Planning for Paris Commitments 

On November 6, 2016, the day before the start of the 22nd Conference of Parties to the UNFCCC (COP22), the Paris Agreement came into force. While there are many UN initiatives for global action on sustainability (e.g. the Sustainable Development Goals), the main objective for the UNFCCC’s COP21 was an international agreement to limit global warming to below 2°C, and preferably closer to 1.5°C. As the Paris Agreement was main output of COP21 and addressed the main objective of the COP, the focus of COP22 was the development of a strategic plan for implementation by the sponsoring nations.  This panel will review the main outcomes of COP22, look at corporate leaders, and provide some tools for corporate action.


  • Moderator: Jennifer Leitsch, Director, Corporate Responsibility, CBRE
  • Alyson Genovese, Head of Corporate/Stakeholder Relations, North America, GRI
  • Mark J. Ohringer, Executive Vice President, Global General Counsel and Corporate Secretary, JLL
  • Lance Pierce, President, CDP North America

Applicable Track:


Corporate Citizenship Ecosystems

In the last three decades, the role of a corporate citizenship professional has evolved. While many still operate in small teams, citizenship professionals have become experts at drawing on the ideas, expertise, effort, and financial support of internal and external partners to advance businesses, communities, and the world. In this session, hear from your peers about how they navigate their corporate citizenship ecosystems to make the best possible use of the constraints and opportunities they offer.


  • Moderator: Richard Pearl, Vice President, Global Corporate Responsibility Officer, State Street Corporation
  • Alejandro Hernandez, Senior Vice President, Government and Community Relations, Wells Fargo
  • Marlene Ibsen, Vice President, Community Relations, Travelers; CEO, Travelers Foundation
  • Jenny D. Robertson, Director, Citizenship and Reputation Management, FedEx
  • Crayton Webb, Vice President, Corporate Communications & CSR, Mary Kay Inc.

Applicable Track:


Corporate Citizenship to Help Achieve Diversity and Inclusion Goals

When integrated with overall business strategy, corporate citizenship helps companies successfully achieve business goals. In this session, hear from companies that are effectively aligning diversity and inclusion and business goals and creating value for business and society.


  • Moderator: Phyllis A. James, Executive Vice President and Chief Diversity and Corporate Responsibility Officer, MGM Resorts International
  • Jack Bergen, Vice President, Corporate Projects, Arconic
  • Caroline Chambers, Vice President, Diversity Programs Manager, Comerica Bank
  • Deborah K. Holmes, Americas Director, Corporate Responsibility, EY

Applicable Tracks:



Intersection of Business and Social Movements

For years, U.S. businesses have been reticent to show support for social justice issues both in the U.S. and abroad, but in the recent past we have seen many major corporations and CEOs stepping forward. Why now? And which issues have bubbled to the top? Several at the top of the public discourse have been: the legalizing of gay marriage, fighting the “bathroom bills” attempted to be enacted by various state governments, the refugee crisis and supporting the Black Lives Matter movement. Will we see more of these in the future? What are the benefits? What are the costs at stake?


  • Moderator: Susan McPherson, Founder and CEO, McPherson Strategies LLC
  • David Figliuzzi, Executive Director, Cigna Foundation
  • Jason Rahlan, Director, Communications, Chobani LLC
  • Rob Vallentine, Global Director, Corporate Citizenship, The Dow Chemical Company; President, The Dow Chemical Company Foundation

Applicable Tracks:



Vanguard CASE STUDY: Take an Inch to Get a Mile

Financial literacy is a serious subject. Corporations and colleges are beginning to recognize how crucial it is for students and young adults to learn basic financial and economic principles––for themselves and society. In 2012, volunteers from Vanguard launched My Classroom Economy, a free financial education program for students in grades K-12. In five years, Vanguard has reached 600,000 students in all 50 states and Canada.

In this session, Vanguard’s Community Stewardship leaders and a cross-functional team of My Classroom Economy volunteers will share how a passionate, creative, and diverse team can develop a corporate citizenship program that creates social value by tapping employees’ professional skills.

Attendees will learn:

  • Where My Classroom Economy fits into Vanguard’s community impact and giving back strategy.
  • How Vanguard implemented My Classroom Economy by leveraging employee volunteers from a wide range of functions within the company—from IT to HR to marketing and more.
  • How to make the most of existing resources within your company to develop or improve corporate citizenship programs.


  • Carra Cote-Ackah, Executive Director, Community Stewardship, Vanguard
  • Kyra Scalea, Manager, Community Stewardship, Vanguard
  • Nate Prosser, HR Senior Manager, Vanguard
  • Liz Krueger, HR Manager, Vanguard
  • Colton Fisher, Head of Institutional Investment Marketing, Vanguard

Applicable Tracks:



What We Say WITHOUT Words: A Workshop on Nonverbal Communication

Workshop Series Hosted by Insperity, Inc.

Corporate citizenship often requires you to influence colleagues and community partners.  You have honed your program messages, but have you thought about the other messages you may be conveying?

Audiences extract meaning from both non-verbal and verbal symbols: Stance, eye contact, gestures, vocal quality and inflection, pitch, pace, use of pauses, linguistic choices, and so forth. Presenters typically give less thought to non-verbal communication than to message content, even though non-verbal symbols often carry as much—or more—meaning.

This interactive workshop focuses on how we express our ideas, with particular attention to non-verbal messaging. Through exercises and discussion, participants will:

  • be able to identify visual and vocal symbols that communicate confidence and authority;
  • understand the capacity of non-verbal messages to enhance and strengthen the verbal message or, alternatively, to contradict and obscure the message; and 
  • identify linguistic strategies that advance the speaker's goals. 


  • Moderator: Nancy Dunbar, Teaching Fellow, Boston College Center for Corporate Citizenship

Applicable Tracks:



2:00-3:15 p.m.

A Practical Guide to Delivering Value to Society and to Your Business

Workshop Series Hosted by Insperity, Inc.

“21st Century Corporate Citizenship” is a practical guide to building a successful business in the modern day. This workshop is based on the book, which outlines the corporate citizenship tools, trends, and assets at the disposal of business to drive bottom-line results for business and society. This workshop will focus on how to create sustainability and social impact goals that are shared across your company. The authors will talk through real-life examples and share tools and frameworks you can use to make corporate citizenship goals meaningful to everyone in your company.


  • Katherine V. Smith, Executive Director, Boston College Center for Corporate Citizenship
  • Dave Stangis, Vice President, Corporate Responsibility and Chief Sustainability Officer, Campbell Soup Company 

Applicable Track:



Analog Devices CASE STUDY: Robots for the Win! Building a Successful STEM Partnership with FIRST® Robotics

The social, environmental, and economic impacts of educating and advancing skills in science, technology, engineering, and mathematics (STEM) are a strategic priority for many companies, governments, and NGOs. As you begin to build your STEM programs, how do you choose from so many excellent nonprofit partners? An effective partnership will provide a mutually beneficial partnership that enables both the business and the nonprofit to achieve their goals together.

In this interactive case study, Analog Devices will discuss the key points for choosing and engaging with nonprofit STEM partners as it shares its journey from a grass roots to regional sponsorship working with FIRST robotics. Please join us to learn more about how the company built a multi-platform approach to provide a successful partnership with FIRST robotics and created a robust program that benefited students, employees, and the community.


  • Maria Tagliaferro, Director, Technology Advocacy, Analog Devices, Inc.
  • Colleen Donham, Alumna, Boston College Center for Corporate Citizenship Leadership Academy

Applicable Tracks:



Create Value with a Strong Brand and Reputation

Positive brands and reputations have the ability to increase firm market value, attract and retain new employees, increase consumer loyalty, and mitigate risk. While each department has a part to play in building a positive brand and reputation, the contributions of thoughtful environmental, social, and governance investments cannot be overstated. When connected to your brand and reputation strategy, corporate citizenship can increase goodwill, and protect your company’s reputation. Join us to learn how your corporate citizenship program can increase the positive perceptions of your company and maximize value for your company and your cause partners.


  • Moderator: Jorge Casimiro, Vice President, Global Community Impact, NIKE, Inc; President, NIKE Foundation
  • Patsy Doerr, Global Head, Corporate Responsibility, Sustainability & Inclusion, Thomson Reuters 
  • Laura  Freveletti, Head, Good Starts Young, Corporate Responsibility, Allstate Insurance Company
  • Deb O’Connor, Director, Global Corporate Reputation and Community Relations, Whirlpool Corporation

Applicable Track:


Going Global? Adapt Your Corporate Citizenship Programs for Global Markets

The global economy requires us to think about multiple societal expectations, cultural references, and business practices. In this session, hear from peers who manage the unique challenges of global programs, including working with local NGOs, navigating laws and regulations, and engaging with employees on the ground.


  • Moderator: Lynnette McIntire, Teaching Fellow, Boston College Center for Corporate Citizenship
  • Kevin Callahan, Vice President, Corporate Citizenship, The Walt Disney Company 
  • Connie Lindsey, Executive Vice President and Head of Corporate Social Responsibility and Global Diversity & Inclusion, Northern Trust
  • Reymundo Ocañas, Executive Vice President, Director, Corporate Responsibility and Reputation, BBVA Compass
  • Christine Salerno, Head of Corporate Social Responsibility, Marsh & McLennan Companies

Applicable Tracks:



Inspired Service: Supporting Veterans and Their Families

The roughly 200,000 men and women who take the U.S. military oath each year do so with pride, but service to country can come at considerable personal expense. In recent years approximately half of all post-9/11 service members transitioning into civilian life have faced unemployment within 15 months of separation, and the unemployment rate among veterans is higher than that of non-veterans in most demographic groups.

The gravity of these statistics is compounded by the forecast that one million veterans are expected to transition to civilian careers over the next five years, and 75 percent of spouses married to an active-duty service member said being a military spouse had negatively impacted their ability to pursue a career. Opportunities to help the military community also extend to the family members who support injured, ill, or wounded service members. Caregivers play an essential role in supporting wounded service members and veterans, which can impose a substantial physical, emotional, and financial toll on families—and especially on the caregivers within them. Come to this session to learn about how companies are working to support veteran reintegration—and the benefits they are achieving for the community and the company.


  • Moderator: Justin Schmitt, Assistant Vice President, Corporate Responsibility, USAA
  • Carol Eggert, Vice President, Military and Veteran Affairs, Comcast NBCUniversal
  • Christine Hoisington, Community Partnerships Lead, Booz Allen Hamilton
  • Immanuel Sutherland, Senior Specialist, Corporate Citizenship, Altria Client Services

Applicable Track:


Survive and Thrive: Organizational Resilience 101

British Standard, BS65000(2014) defines "organizational resilience" as "ability of an organization to anticipate, prepare for, and respond and adapt to incremental change and sudden disruptions in order to survive and prosper." Corporate citizenship has a unique role to play in ensuring your company continues to thrive even in difficult times. A well-designed corporate citizenship program is the foundation to being able to weather adverse events. We will explore four practices to help any company get PAST disruptions and continue to thrive.

  • Predict and prepare. The resilient enterprise is proactive, not reactive. Looking at risks that may occur in the financial, environmental, social, or governance domains is critical to resilient recovery.
  • Align your program with business strategy. The ability to recognize and predict risk and opportunity helps ensure your ability to compete.
  • Sponsorship. Getting a broad variety of stakeholders—from executives down and from outside your company inward—ensures that your network is robust and able to mobilize quickly. Enlist groups across and beyond the organization to ensure buy-in.
  • Think and act holistically. Many organizations consider only infrastructure and redundant systems when continuity planning. A comprehensive plan must consider systems, people, communities, the environment and multiple stakeholders.


  • Moderator: Graham Sinclair, CEO, SinCoESG 
  • Nelmara Arbex, Teaching Fellow, Boston College Center for Corporate Citizenship
  • Johnston Barkat, Assistant Secretary-General, United Nations Ombudsman and Mediation Services
  • Kelli Palmer, Director, Corporate Citizenship, CFA Institute
  • Trisa Thompson, Senior Vice President & Chief Responsibility Officer, Dell Inc.

Applicable Track:


You can find Tuesday’s sessions here


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