Finding ways to communicate the contribution Telefónica makes to individuals, communities and countries through its global operations is central to Telefónica’s experience with social reporting, and this case study examines how Telefónica’s company-wide approach to reporting is structured so that it is simultaneously a global and local activity. It also explores how Telefónica tries to use its social report and the reporting process to engage employees and tell its story to audiences that may be unaware of the company’s contributions to regions, countries and communities around the globe.
Topics: Business Benefits, Social
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Format: Research Report