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ONLINE - Measurement and Evaluation: Determine Metrics and Impact

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  • June 19-August 14, 2017; Online
  • January 8-March 2, 2018; Online
  • May 7-June 29, 2018; Online

Corporate citizenship teams that identify, collect, and analyze program metrics are in a better position to demonstrate how they are creating change in their business and community. Do you know what type of impact your CSR and sustainability are having? This three-day, hands-on workshop provides the skills, knowledge, and tools to build an effective measurement program that can help you increase the effectiveness of your programs and quantify the value that corporate citizenship programs bring to the community and to your business. 

Join us and learn:

  • How to determine goals, objectives, and outcomes.
  • How to select appropriate metrics and indicators.
  • How to develop a plan to analyze measurement data, communicate results, and set a process for continual program improvement.
  • How to decide among various tools and techniques for conducting evaluations, for both qualitative and quantitative measures.
  • Ways to apply frameworks to illustrate the social, environmental, and business benefits of your corporate citizenship programs.

This course is for:

  • Corporate citizenship professionals who are in the process of designing or revamping a corporate citizenship program or those responsible for managing a program.
  • This program would also be beneficial to those responsible for communicating or reporting on their company’s corporate citizenship efforts.

Suggested prior knowledge and skills: 

  • Center courses: Corporate Citizenship 101.

Professional credentials earned:

  • 5 certificate units will be applied to a Certificate in Corporate Citizenship. 
  • 1.7 Continuing Education Units (CEUs).
  • 20 Continuing Professional Education (CPE) credits.
  • This is a required course for a Certificate in Corporate Citizenship.


  • Member: $2130.00
  • Non-Member: $2900.00

Dates and Locations:

  • June 19-August 14, 2017; Online

  • January 8-March 2, 2018; Online

  • May 7-June 29, 2018; Online

Course Logistics:

  • Learn more about course logistics, including the course schedule, cancellation policy, and other general information.

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